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Open mbi96 Privacy Policy Details

At mbi96, our Privacy Policy sets out what we collect when you open an account, send support messages or move funds through the wallet, and how you can…

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REQUEST CHANNELS

Browse Contact Paths for Requests

If you want to ask how a record was used, raise a correction request or check a disclosure, use the channels below.

Email Send your request with the account name, the detail you want changed and the contact address you want us to use. We verify the account before we share any sensitive record.
Live Chat Use chat for quick questions about access, correction or deletion. If we need documents or a clearer trail, we will move the case to email and keep the same request open.
Request Form If you prefer a written trail, send the form with the date, the record involved and the change you want. We keep the thread so you can follow the reply later.
ACCOUNT SAFEGUARDS

Switch on Data Safeguards

We keep privacy controls tied to the account itself, not just the device you use. Cookies help us remember session state, and logs help us spot unusual access or repeated failed attempts.

What We Collect

We collect the details you submit, the device and browser data that reaches us, and records tied to account use. We use that material to run the account, check access and answer support requests.

Cookie Use

Cookies help us keep sign-in state, remember session settings and see whether pages load properly. You can change browser controls, though some features may not behave the same way after that.

Session Security

We use log records, device checks and verification steps to lower the risk of unauthorised access. If something looks wrong, we may ask for extra proof before changing sensitive details.

Record Retention

We keep records only for the period needed for account handling, support, fraud checks and legal duties. After that, we delete or de-identify them where local law allows.

Correction Requests

If a detail is wrong, send the corrected version and tell us which field to change. We will review the request, confirm the account and update the record where allowed.

Where To Write

Privacy requests go through email, chat or the form, then to the team that handles the record type. Include enough detail for us to identify the account and respond faster.

Open Common Privacy Questions

These answers cover the parts people usually check first: what we collect, why we ask for it, how long we keep it and how to reach us for a change request. If local law gives you a right, we will process it where that law applies; if a request cannot be completed, we will say why and tell you what to do next.

We collect the details you submit, the device and browser data that reaches us, and records tied to account use. We use that material to run the account, check access and answer support requests.

Yes. Cookies help us keep sign-in state, remember session settings and see whether pages load properly. You can change browser controls, though some features may not behave the same way after that.

You can ask through email, chat or the form. We confirm the account first, then share the record we can provide, subject to local law and any limits on third-party data.

Send the corrected detail and tell us which field is wrong. We will verify the account, update the record where allowed and tell you if a legal duty requires us to keep the old version.

We keep records only as long as needed for account handling, support, fraud checks and legal duties. After that, we delete or de-identify them where local law allows.

Use email, chat or the request form, and include enough detail for us to locate the record. If the request depends on local law, we will explain what we can handle.

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